What is RQS System and Responsibility of RQS Team

Full form of the RQS is – Requirement for Quality System. This term is associated with H&M quality requirement for suppliers.

In a job posting, H&M explained the responsibility of RQS personnel:

Develop and secure H&M Group Suppliers on RQS – Requirement for Quality System
Develop an internal Quality Control team in RQS
Communicate, support and cooperate with internal teams and globally in all RQS areas

Conduct audits using and following H&M’s RQS guideline & checklist
Prepare an agreed and clear report after auditing, and send and explain it to the Supplier and those concerned within the Production teams
Analyze the Country’s overall supplier development and area of improvement and initiate actions together with the Senior Quality Controller and Product Quality Manager
Encourage H&M Suppliers to be proactive in finding the reasons for problems & establish methods & routines to avoid them in the future
Give feedback to suppliers about general quality problems faced in order to prevent similar problems happening in the future
Support and Guide suppliers with practical advice about system development and implementation to secure production
Provide education on RQS. Keep Suppliers updated if there are changes and work in close cooperation with the Suppliers’ RQS responsible
Explain and create awareness about connections with the Management System and RQS
Create awareness about the customer satisfied quality concept
Work proactively with H&M Suppliers and factories to secure H&M’s quality standards

Train and Educate Quality Control team on RQS audits
Follow up RQS progress engaging the Quality Control team. Act and support them in their findings

Always be updated about the Management System audit findings to connect with RQS audit results
Be proactive, foresee and define the problem. Work with relevant colleagues to prevent stopped orders

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